Terms and Conditions

Effective Date: 28/11/25

1. Overview

This website is operated by Igeia Co Pty Ltd (“we”, “us”, or “our”). By accessing or using our website www.igeiaco.com.au, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

2. Services

We provide information about our workforce health and wellness services, including but not limited to:

  • Onsite Allied Health Clinics
  • Workplace Injury Prevention Programs (onsite and online)
  • Ergonomic & Manual Handling Consulting
  • Return to Work Consulting Services
  • Workforce wellbeing resources and workshops

All services are subject to availability and eligibility.

3. Bookings and Appointments

Appointments or service enquiries can be made via phone, email, or through our website contact form.

You agree to provide accurate information when booking an appointment.

Cancellation Policy:
We require at least 24 hours’ notice to cancel or reschedule appointments. Cancellations made within this period or no-shows may incur the full service fee.

4. Payment

Payment is required at the time of service unless otherwise agreed. Accepted payment methods include EFTPOS, credit card, or online payment platforms (e.g. Stripe or PayPal). Prices for services are listed in AUD and include GST where applicable.

5. Health Disclaimer

The information provided on this website and our digital platform is for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. For guidance on your specific needs, you should consult directly with us or with a qualified medical practitioner.

6. Intellectual Property

All content on this site, including text, images, logos, and other materials, is the property of Igeia Co Pty Ltd or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use content from this website without our prior written permission.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Post or transmit any material that is harmful, offensive, or infringes on the rights of others
  • Attempt to gain unauthorised access to the website or its systems

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any loss, damage, or injury arising from your use of this website or our services, including indirect or consequential losses.

10. Indemnity

You agree to indemnify and hold harmless Igeia Co Pty Ltd, its employees, contractors, and affiliates from any claims or liabilities resulting from your use of the website or services.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The most current version will be published on this website with the effective date noted above.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of the courts of that state.

13. Contact Us

If you have questions about these terms, contact us at:
Igeia Co Pty Ltd
Email: info@igeia.com.au
Phone: 0414 450 303
Postal Address: PO Box 1008, Sutherland NSW 1499